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Implementation/Training

Impact Distribution Resources Inc. (IDR) uses a structured approach to system implementation of warehouse management software to deliver quality and service at the best possible price.

We pride ourselves at excelling in these three areas:

Quality
  • Determine your 'real' needs.
  • Deliver a complete solution that works, and does what was promised.
Service
  • Keep you informed of progress. Set milestones and measure progress against them.
  • Set clear expectations of deliverables, schedule and process.
  • Staff the project with qualified, trained, helpful staff.
  • Exceed expectations.
Price
  • Provide a reasonable price estimate based on the amount of work your project requires.
  • Review the project at specific milestones, and track against the budget.
  • Clearly identify reasons for budget variances and have changes approved ahead of time. No surprises.

IDR takes responsibility for an on-time, on-budget, full-feature implementation.

I can highly recommend the IDR team as experts for AWMS (and Accellos WMS). The amount of warehousing experience they bring to the job is as impressive as it is frustrating: processes we have had in place for years have gone out the window - though we argued the need for them, we would later conclude that the IDR guys were basically right. Now we wonder how we survived so long running things the old way.

Harmonia Mundi - Website

The support has been exceptional. The company's staff ensured that the implementation went off successfully and helped guide our warehouse employees through the channge to ensure everyone was comfortable.

Sports Giant - Website